Privacy Policy

1. Introduction

Fincclean ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our website at fincclean.com or our mobile application.

2. Information We Collect

We may collect the following types of information:

• Personal identification information — name, email address, phone number, delivery address.
• Service information — details of the cleaning or laundry services you request.
• Payment information — processed securely through our payment partners; we do not store card details.
• Usage data — how you interact with our website and app (pages visited, features used).
• Device information — device type, operating system, browser type and IP address.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfil your service orders.
• Communicate with you about your orders and our services.
• Send you service updates, promotions and offers (you may opt out at any time).
• Improve our website, app and services.
• Comply with legal obligations.

4. Sharing Your Information

We do not sell, trade or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (e.g., delivery partners, payment processors), subject to confidentiality agreements. We may also disclose information where required by law.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications.

To exercise these rights, contact us at business@fincclean.com.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the site.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: